Cancel Order

Need to cancel your Order? We get it! We all change our minds from time to time. At OneBikeAvenue we want you to be 100% satisfied with your purchase.
Whether you want a refund, store credit, or an alternative product we will process your cancellation request immediately and without any hidden fees.

A few things to keep in mind:

  • Non-Returnable products cannot be cancelled or modified once manufacturing has begun, they include:
    • Items Marked “Non-Cancelable” or “Non-Returnable” (clearly indicated on the product page before placing your order)
    • Special Orders & Tire Packages
  • Items that have already shipped cannot be cancelled or modified.

Cancellations in 2 Easy Steps:

Submit a Request for cancellation over the phone or online
Receive your Credit (Depending on your request we will edit the order or issue you a refund)

Still Need Help?
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Live Chat 24/7

855-919-5300